Art Hotel Narita

The bus shuttle is every hour to hotel before 5pm, after 5pm is every 30mins from Narita bus stop terminal 27. Earlier bus to airport 4.40am and 5.30am with 40 capacity and usually pack, was told Subsequent capacity will reduce to 20 pax. Rooms is old, finishes need minor refurbishment but smell fresh. Toilet were sparkling clean. Beds are 4tf for single. Shampoo and bath gel were good grade product. As we are rushing, not able to feel the Onsen. Next time will dropby.

the room was really big, there was a sofa too!!

I liked the service given by the registration staff during the checking-in, the staff at the restaurant where we had our dinner and breakfast, the staff at the hot spring and also the staff during the check-out. I also liked very much the hot spring at the hotel! That was the main reason I booked this hotel. The free shuttle bus from and to the airport was also very useful and the drivers were very friendly. The food selection at the restaurant for our buffet dinner and breakfast was fantastic and very tasty.

The room was attractive and clean and I loved the soaking tub! I liked that a convenience store and restaurant were on sight, and the gardens were lovely.

We had a room in the old wing first. We went back to the reception as it was a smelly room with the smell of cigarettes, we booked for non-smoking room, as we are a family with a small child. We instantly got a different room in the new wing. The new room was very nice and accommodating. The staff was really nice!