Art Hotel Narita

All the staff within the hotel were incredibly friendly, and went above and beyond to ensure our stay was comfortable. From ordering taxis to providing a quality dining experience. The onsite 24hr Convenience Store was amazing, offering great variety at an affordable price. Many staff spoke in English to us to support with purchases, and we sincerely appreciated their kindness. Buffet breakfast was an affordable inclusion and the food was delicious. Complimentary shuttle bus services ran late into the evening, meaning that we often were able to book trains to the Narita airport and catch one to travel directly back to accommodation of a night time.

The buffet breakfast was expansive and delicious. Some of the best French toast ever! Japanese ams western style with an egg chef and automatic pancake maker. Great assortment of salads, veggie options, and some fruit. Pastries and desserts were fresh. The coffee machines made strong cappuccino The outside space in the onsen was wonderful and not too crowded, with a rock pool, herbal pool and a bronze private tub. I didn't realize they also had spa services, but they were booked up by the time I wanted to make a reservation We had a room with 4 twins and there was still good space in the room, with a great view of the forest and airport. It was dated but clean and the Yukata robes provided were long and comfortable. Staff at check in were warm and efficient. Having a Family Mart in the hotel was so convenient! This was a great stay before our flight homw and we'd definitely do it again.

Stayed in family room, which was essentially two conjoined rooms with one bathroom. Large enough for two adults and two toddlers, but only comfortable for a short stay. Crib was provided for a fee. The buffet options for breakfast/lunch/dinner were plentiful, with lots of options; it was on the pricier side, but kids under 4 ate free. Free shuttle to and from airport. Was perfect for a one-night stay before our flight the following day. Onsen was a nice treat, but only for those without tattoos.

The staff members were excellent, receptionists and even the lady at the family mart connected to the hotel. They were the most polite and friendly staff members in my 4weeks stay in Japan. Since I have booked the twin room with an extra bed with the very reasonable deal, our room was a bit old style and not many charging area. But the room is big enough to open the suitcases and the beds are quite comfortable and big enough. You can have a hot spring bath with extra cost of 700yen. Free shuttle bus comes on time from and to Natita airport. They will send you the bus time schedule by Email once you make a booking. .

Conveniently located, every thing we needed for an overnight stay near an airport.