Art Hotel Narita

All the staff within the hotel were incredibly friendly, and went above and beyond to ensure our stay was comfortable. From ordering taxis to providing a quality dining experience. The onsite 24hr Convenience Store was amazing, offering great variety at an affordable price. Many staff spoke in English to us to support with purchases, and we sincerely appreciated their kindness. Buffet breakfast was an affordable inclusion and the food was delicious. Complimentary shuttle bus services ran late into the evening, meaning that we often were able to book trains to the Narita airport and catch one to travel directly back to accommodation of a night time.

The staff members were excellent, receptionists and even the lady at the family mart connected to the hotel. They were the most polite and friendly staff members in my 4weeks stay in Japan. Since I have booked the twin room with an extra bed with the very reasonable deal, our room was a bit old style and not many charging area. But the room is big enough to open the suitcases and the beds are quite comfortable and big enough. You can have a hot spring bath with extra cost of 700yen. Free shuttle bus comes on time from and to Natita airport. They will send you the bus time schedule by Email once you make a booking. .

Convenient shuttle service to and from Narita. They also offered a shuttle to a shopping mall. Buffet breakfast was superb with delicious and varied choices for all tastes. Best breakast of my entire trip. I also loved the mineral bath onsen and steam sauna for great relaxation. I did not like that there was an extra fee for the onsen, but considering the room charge was so affordable, I guess it was ok to add the fee. It is fair to guests who don't use the bath, they don't have to pay for it. I also enjoyed the option of getting a massage or a facial at the spa. I had a fantastic 60 minute facial that I loved. The hotel staff was very pleasant and offered detailed information and assistance. I felt welcomed.

We stayed as a family of four to catch an early flight out of NRT. The hotel offered a good balance between cost and convenience. A baby bed was provided upon request but required an upgrade to a slightly larger room and an additional fee. The hotel has a "kombini" convenience store that covers any last minute needs or food cravings. I would stay again if I was traveling under similar circumstances.

Free Shuttle was an absolute bonus. Room was huge, warm and very tidy/clean. The dining area was fantastic, food was exemplary, very tasty and bsolutely NOT what Im used to in New Zealand, but I tried ALL of it and loved it.. Dining staff helpful, polite, always with a smile and very well presented in their uniforms/ suits etc. Cleaning staff were also wonderful, happy to please. The Front of House staff were absolutely fabulpous, im[eccable in dress, speech and presentation. I did notice some parts of the building were needing attention/maintainence but Im sure that over time that will be addressed. Loved the supply of slippers and kimono - asked if we could buy one but they werent for sale. Well done Art Hotel - I would have loved to stay longer - you certainly showed your true colours BRAVO